Support

Need help with the appricot app? Write to us and we will get back to you.

Contact us

Signing in

Forgot your password? Tap Forgot password? on the sign-in screen, and we will email a six-digit code to the address you sign in with so you can choose a new password. If that does not work, or the app says your account has been suspended, email us from the address on your account.

Reporting and blocking

To report a message, post, review, promotion, photo or profile, use the flag, the menu or a long press on it in the app. To stop contact with another account, block it from the chat, the booking chat, or a shop's or professional's page. Customers can undo a block under Profile > Blocked accounts; shops and professionals find Unblock in the chat. You can also email us about anything you see on appricot.

Deleting your account

In the app, go to Profile > Security > Delete account. You can also email privacy@appricot.ca. Delete your account explains what is deleted and what is kept.

Business listings

If you own a business listed on appricot and want its listing corrected or removed, email support@appricot.ca.

Privacy

For privacy questions, write to our Privacy Officer at privacy@appricot.ca or read our Privacy Policy. Using appricot is subject to our Terms of Service.